Our managed services enable you to outsource your business operations within the SkyExchange facilities management centers by utilizing our technical resources and highly-trained engineers.
End-to-end network performance is monitored around the clock by our Network Operation Center (NOC) at SkyExchange. This means you enjoy swift response to alerts or system failures. iSOC will oversee NOCs performance and take over in the event of an emergency.
Proactive monitoring and e-Alerts ensure that you enjoy consistent performance. We provide MRTG (Multi Router Traffic Grapher) online reports on network performance and traffic volume, based on SkyExchange Internet Access (SIA) bandwidth subscription.
We provide advanced remote server farm health checks while managing your routers, switches, servers and equipment maintenance. We also handle the installation of applications and equipment and help to configure your system.
We handle your equipment troubleshooting and corrective action in the event of abnormalities. We also provide on-loan hardware with similar functionality to your own, subject to availability.
HKT SkyExchange is a facilities management center that is backed by our Network Operations Center (NOC) 24x7.
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