Banks and financial institutions are looking to turn Fintech technologies to their advantage. These tehnologies play an important role in enhancing the customer experience, improving automation and productivity and conforming to compliance needs.
HKT has a wealth of experience in the financial services industry. Our leadership in consultancy, network infrastructure, connectivity and systems integration amounts to a launchpad for financial technology applications.
HKT offers a wide range of private data network, broadband, Wi-Fi and mobile connectivity services with strong resilience and highly secure features to support all mission-critical data transmission and applications.
At HKT we keep improving our services to support the operation of banks and financial institutions. For example, we offer the first CTTR 1.0 (Committed Time to Repair) for mission critical networks in order to minimize downtime and ensure smooth operations.
At HKT we work with a variety of partners in aadditon to providing unparalleled networks and carrier-grade cloud platforms. We offer more and more end-to-end solutions to accelerate the digital transformation of the banking and finance industry.
Apart from having a robust eKYC authentication, it is also critical for financial institutions to acquire, manage and verify customer’s addresses efficiently. This solution helps to improve the overall experience for your customers.
Accuracy and efficiency are core values, while automation of repetitive routine tasks can help minimize human errors while saving manpower.
Chatbots help to improve customer service by providing consistent messages and reducing waiting time.
Speech analytics unlocks insights in call center communications, so you can improve efficiency, performance and enhance customer satisfaction.
It gives your service agents a simpler interface with your customers and access to richer and more comprehensive data.
Threat Management Services provide 24/7 monitoring, with timely alerts and incident responses to ensure the transaction and customers' data safe.
The Cloud enables versatility, but for the Banking and Finance industry, data security is the top priority. Hosting critical applications at MPC is your ultimate choice.
With more critical applications on the Cloud, CE 2.0 offers guaranteed bandwidth and security, to help enterprises deliver their best performance.
Leveraging unique biological characteristics to verify individual identities helps to improve security control and enhance the customer experience.
Digital signage helps to grab customer attention, while Cloud content management systems allow fast content update across branches.
Our SkyExchange networked facilities management center features extremely low network latency and forms a financial ecosystem for Banking & Finance sector to interconnect with other.
Having a dedicated, secure and fast connection to the Clouds is the top priority for Financial services sector who are enhancing customer experience and engagement.
For China enterprises, HKT optimizes network management and coverage advantages to provide stable and quality internet access to overseas websites.
Survelliance is no longer just about "record and replay". You can also capture customer insights from your videos to make smarter business decisions.
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