Video Conferencing & Collaboration

The rise of hybrid work culture and remote work have completely changed how businesses operate on a global scale. It has also thrown up new IT challenges for companies that seek to keep operations running smoothly. To stay productive, a reliable and efficient communication system in the form of online meeting platforms is required for virtual teams to collaborate in real-time, especially for teams spread out over different locations (global collaboration).  

Video conferencing systems have solved these challenges by allowing teams to meet and discuss together in a virtual business-style setting. These video conference tools have also enabled virtual meetings to happen at the click of a button, while enhancing communication among remote teams and improving collaboration by providing accessible chat, calls, and video conferencing options. With numerous vendors providing enterprise video conferencing services, teams can continue to work together with minimal disruption, even though they may be spread out all over the globe.

There are a number of challenges enterprises may face when using video conferencing tools and virtual meetings, such as difficulty integrating the systems, unstable connection, lack of instant technical support, or uncertain billing issues. These challenges have the potential to disrupt daily operations and negatively impact the quality of virtual meetings. To solve these challenges, several measures can be taken.   
 

• Choose a reliable video conferencing tool that is supportable with your existing technology infrastructure e.g., video conference devices  

• Ensure a stable internet connection by choosing a qualified service provider with a good network infrastructure. Remember to do testing with internet connection before starting every virtual meeting.  

• Subscript a video conferencing solutions provider that offers 24/7 technical support and offers transparent billing practices e.g., provides clear, concise invoices.  

There are several factors to consider when looking for the ideal video conferencing system or software. 
  

• Attendee Capacity: Different virtual conferencing platforms are designed to accommodate different numbers of video meeting participants. Companies should ensure that the online meeting platform they choose meets their daily needs.  
   

• Cost: Some video conference tools may offer a low initial cost but require additional fees to access more features. Companies should consider the overall cost and value for money before choosing video conferencing software.   
   

• Security: Companies should ensure that the necessary security measures are in place to prevent unauthorised access or potential cybersecurity activities.  
   

• Multi-user support: Companies have to consider whether the video conferencing platform is suitable for one-on-one or multiparty sessions and can support multiple users and devices.  
   

• Usability and flexibility: Compare different video conferencing tools based on practical factors such as voice quality, customer support, and capacity for remote and mobile workers. 

As a market leading vendor, HKT offers a consistent, high-quality experience for enterprise’s video conferencing system. Our 24/7 network monitoring and professional team will provide an efficient resolution to any issues that may arise so that any disruptions or delays to your operations are kept to a minimum, so your business can conduct meetings and conference calls with peace of mind and the utmost confidence.   

As the authorised reseller of Zoom, Microsoft Teams Phone, Cisco Webex and Google Meet, we provide businesses with the best video conferencing solutions that meet companies' scale, operational needs, and budget. HKT can also assist enterprises with the deployment of video conferencing endpoints such as conference cameras, microphones, and speakers to ensure a seamless experience for business meetings and conference calls.