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Virtual Site Call Management

Supports Working from Home more efficiently

The HKT Virtual Site Solution adopts network-based business continuity to minimize any  potential impact instantly. 
During work from home, role-based staff  with similar user experience are enabled. as in office without extra capex investment. 
Receptionists, secretaries and hotline staff can transfer inbound calls to colleagues and provide comprehensive support to customer at any time using a web-based console so they never miss a call.

Supports work from home more efficiently

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