Access instant IT assistance and receive remote troubleshooting for faster resolution and enhanced user support experience.

Enterprise Managed Services (EMS)
Elevate operations with integrated IT service management services. Our scalable IT support services blend 24/7 IT helpdesk, enterprise IT asset management, and AI automation to secure business growth.
Why Choose EMS for Managed IT Services?
EMS for Managed IT Services: 4 Key Benefits
Solve skill gaps with expert IT helpdesk support and IT service management services. We combine IT outsourcing and smart asset control to cut costs and boost uptime.
24/7 Omni-channel EMS Centre
Multi-Skilled Engineers
Tap our large pool of certified professionals with deep industry expertise. Gain on-demand access to top-tier talent to support projects.
Automation and AI-powered Workflows
Our automation and AIOps workflows predict and resolve issues faster. This shortens resolution times and minimises downtime.
Integrated IT Management Platform - EMSConnect
Unified ITOM, ITAM & ITSM platform tracks assets, monitors infrastructure and service quality, and visualises everything from one dashboard.
HKT EMS: Advanced IT Helpdesk & Support Features
EMS: 6 Tailored IT Support Solutions
Empower your business with tailored IT solutions that address your industry’s unique challenges.
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We value your interest in our services and are here to assist you. Please fill out the contact form with your details, and our sales representatives will reach out to you promptly. We look forward to understanding your needs and providing you with the best solutions tailored for your business.