Trends
Rise of Agentic AI: HKT Partners with Palo Alto Networks to Set New Security Standards
Artificial intelligence is accelerating technological innovation and unleashing a new productivity revolution, from generative AI to the recently viral Agentic AI assistant OpenClaw (formerly Clawdbot / Moltbot). This AI wave is reshaping enterprise operations, unlocking business opportunities while introducing new cybersecurity and compliance challenges.
HKT, as Hong Kong’s pioneer in digital transformation, is the first to integrate Agentic AI into enterprise applications. By partnering with world‑leading cybersecurity solution provider Palo Alto Networks, HKT equips enterprises to embrace Agentic AI innovations confidently and stay ahead.
Traditional Security Falls Short Against Latest AI Systems
HKT has long innovated and empowered enterprises with cutting-edge technologies, from AI Contact Centers (AICC) to automated Agentic AI platform, embedding AI to drive operational efficiency and intelligent decision-making. However, as AI evolves from "passive tools" to autonomous "Agentic AI" agents with data access and decision-making powers, improper data handling poses risks of breaches and cybersecurity vulnerabilities.
In addition, prompt injection threats cannot be overlooked, where malicious instructions mislead AI models into unauthorized actions like leaking sensitive data or flawed decisions. Without unified defenses, hackers exploit vulnerabilities when Agentic AI connects to apps or cloud platforms, infiltrating enterprise networks.
Unlocking AI Potential: Building a Secure Automated Future
To balance innovation with cybersecurity, enterprises need a strategic partner integrating automation, data, and cybersecurity. Leveraging deep expertise in managed security services, infrastructure management, and threat intelligence, HKT helps enterprises deploy AI applications securely and compliantly. By combining cloud computing, machine learning, and zero‑trust network access (ZTNA), it builds sustainable, resilient defenses that sustain competitive edges.
Mr. Dennis Chung, Senior Vice President, Product Marketing & Solutions Consulting, Commercial Group, HKT, stated: "AI stands as the foundational cornerstone for enterprises’ enduring prosperity. We are driving enterprises’ digital transformation with widespread AI and automation to boost efficiency holistically. Yet traditional security paradigms prove inadequate for autonomous AI systems. To fully unleash Agentic AI’s potential, enterprises must establish next‑generation frameworks for real‑time monitoring and automated remediation."
Partnering with Palo Alto Networks, HKT delivers an end-to-end defense via the latest Prisma AIRS 2.0 platform—spanning strategy, technology, and monitoring.
Prisma AIRS 2.0 Platform: New Cybersecurity Standard for Agentic AI
Palo Alto Networks' newly launched Prisma AIRS 2.0 sets a groundbreaking standard for Agentic AI security. Before deployment, it scans all Agentic AIs across SaaS, cloud, and custom environments—including shadow AI or inactive agents—to control permissions and prevent uncontrolled AIs from becoming attack vectors. Post-deployment, Prisma AIRS delivers real-time behavioural oversight of Agentic AI through API-mediated interception of inputs, outputs, and tool interactions, thereby neutralising Agentic AI-specific threats such as prompt injection, tool misuse, memory tampering, and context poisoning.
Cybersecurity trends have shifted from passive to proactive defense, Prisma AIRS 2.0 employs AI Red Teaming to simulate real attacks, pre-testing models for vulnerabilities, data poisoning, backdoors, and malicious code, strengthening enterprise resilience.
Mr. Wickie Fung, Managing Director, Hong Kong & Greater Bay Area of Palo Alto Networks, remark, "As technology evolves, enterprises need not just products but adaptive cybersecurity ecosystems. Integrating Palo Alto's top-tier tech with HKT's robust managed services enhances data protection and enables continuous AI security monitoring and adjustment."
Additionally, Prisma AIRS 2.0's integrated controls, auditing protocols, and compliance certifications facilitate adherence to GDPR and ISO 27001 standards. Backed by its ISO 27001-certified Next Generation Security Operations Center (NGSOC), it institutes rigorous incident response frameworks alongside real-time threat vigilance and vulnerability assessments via HKT CyberScan Service, thereby assuring enterprises' secure AI adoption.
HKT and Palo Alto Networks are architecting more than mere technical solutions—a sustainable, resilient framework that propels Hong Kong enterprises to lead in digital transformation with resilience and defense.