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About HKT

Biometric Authentication

Voice biometrics help you verify identities faster and more efficiently

By helping you to identify people faster, voice biometrics enables you to change your greeting from "Who are you?" to "How can I help you?"

  • Reduce Your Contact Center Costs

    Reduce average call handling time.

  • Improve Customer Satisfaction

    As you can identify who your customers are right away without any input from them, you can recognize them personally right away and treat them in a friendly helpful tone from the outset.

  • More Personalized Enrollment

    You can enroll people seamlessly right away, based on past recordings and give them a more satisfying and personalized experience.

Your trusted UC & CC partner

Improve your communications with AI CC, Next-Gen UC&C and award winning expertise.