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Managed Services

Support services that keep your mission-critical equipment up and running

Our managed services enable you to outsource your business operations within the SkyExchange networked facilities management centers by utilizing our technical resources and highly-trained engineers.

  • Round-the-Clock Monitoring

    End-to-end network performance is monitored around the clock by our Network Operation Center (NOC) at SkyExchange. This means you enjoy swift response to alerts or system failures. iSOC will oversee NOCs performance and take over in the event of an emergency.

  • Performance Reporting

    Proactive monitoring and e-Alerts ensure that you enjoy consistent performance. We provide MRTG (Multi Router Traffic Grapher) online reports on network performance and traffic volume, based on SkyExchange Internet Access (SIA) bandwidth subscription.

  • Preventive Maintenance

    We provide advanced remote server farm health checks while managing your routers, switches, servers and equipment maintenance. We also handle the installation of applications and equipment and help to configure your system.

  • Hardware Fault Management

    We handle your equipment troubleshooting and corrective action in the event of abnormalities. We also provide on-loan hardware with similar functionality to your own, subject to availability.

Redefining Data Center Connectivity

HKT SkyExchange is a networked facilities management center that is backed by our Network Operations Center (NOC) 24x7.
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