Crabtree & Evelyn (C&E) is renowned for its original fragrances, fine foods and gifts made with fruit, flower and plant essences that embrace the riches of the natural world.
In Hong Kong the popular brand had to open a pop-up store at The ONE shopping mall quickly, to capture Easter Holiday sales. Video surveillance was essential to ensure store security and fulfill company compliance requirements.
HKT delivered a complete Managed Video Surveillance set up in just a few days that gave the pop-up store a flexible, end-to-end cloud-based solution with user-friendly monitoring. This enabled C&E to keep an eye on their store from a wide variety of devices at any time. The Surveillance system also paved the way for C&E to use analytics-based intelligence tools, including people counting and facial recognition, and integrate traditional analog cameras and new high-resolution IP cameras throughout their chain of stores. The tools empower C&E with insights to formulate future business strategies.
Hoyin Chan, IT Manager for Crabtree & Evelyn said, “HKT was able to complete the work very quickly, allowing our store to open on time without any concern about security of the premises. They really understood our retail challenges, and we may consider rolling out the analytic tools for more stores in the future.”
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